Frequently Asked Questions

Find answers to our commonly asked questions.
LifeSquire Direct icon

LifeSquire Direct

Do I get the same assistant every time?

You will have a primary assistant; however, you will also benefit from the entire LifeSquire team. We often have secondary assistants shadowing at your home, so we are always prepared for the unexpected. Our goal is to create a seamless service where you are attached to the company, not just one person.

Can I communicate directly with my assistant?

Yes. The LifeSquire App puts you in direct communication with your personal assistant. You can communicate about each task through the app.

Do I give my credit card to the assistant directly?

No. We have your card stored securely on file at the home office. Instead, all of our employees have a company credit card to purchase items for you. We will reimburse our company and send you a weekly expense report.

Are the assistants your employees or contract workers?

Everyone is employed by LifeSquire and covered under our insurance and bond. All LifeSquire Assistants all sign non-competes and confidentiality agreements to work with us.

Do hours rollover?

Yes and no. Your hours are prepaid in 4 weeks blocks, so you can roll them into the following week if you are under one week. You essentially have four weeks to use your hours. Once the four weeks are up, you are billed for the next block of time. The only exception for hours expiring is the “Launch Package,” which allows you to roll over hours for up to six months. We will also extend your packages for holidays or any unforeseen closings as needed.

Can I split my payments and time between personal and business?

YES! Let us know how you would like services split, and we will take care of the rest.

What are the next steps after the consultation?

1. We send you an Action Plan detailing what we covered in the initial consultation. You will also receive an invitation to our app from Fokes. If you need us before getting started, feel free to use the SOS button in the app.

2. You pick the package that best suits your needs, and we send you a Client Agreement and information form to sign and return.

3. Once we have your paperwork back in the office, we will assign an assistant to you, get you on our schedule, and plan an introductory meeting.

LifeSquire Connect icon

LifeSquire Connect

What is LifeSquire Connect?

LifeSquire Connect draws upon over eight years of experience to recruit the right employee to meet your individual needs. Our job placement program will recruit, interview, conduct a personality test, and more to ensure we find the right employee to meet your support staff needs. After assistant placement completion, we include our LifeSquire Academy training to the new employee at no cost!

What do you get from each candidate?

LifeSquire Connect requires the following from each potential candidate: a cover letter, resume, report from the candidates’ references, pre-qualifying questions and answers, LifeSquire Personality Testing Profile results, CliftonStrengths Assessment (formerly Clifton StrengthsFinders), an interview report, and background check. The selected candidate will also be eligible to take the LifeSquire Academy assistant training program.

What do we charge?

Upon placement, a fee of 20% of the position’s annual salary is due. We do have a required minimum fee of $2,000.00. Should either party wish to terminate before completion of the placement, an hourly rate of $150 for any services will be assessed.

What if the candidate resigns or is terminated?

If a candidate leaves the company due to termination or resignation within 90 days of being hired and substantiating documentation is provided, a new candidate will be provided at no additional cost.

What is the flow of service?

The service flow starts with an initial phone call or in-office meeting to determine your ideal candidate. From that point, we will follow-up weekly via email on the status of the selection process. Once the potential candidates are selected for your position, we will send you their informational packets and set-up an initial interview with you.
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LifeSquire Virtual Assistant

What is the rate? Is there a minimum?

Our virtual assistant service is $35/hour. The time is billed in 15-minute increments. The minimum for service is 15 minutes! No contracts, but the more notice you can give us on schedule, the better, so we can ensure your assistant is available!

Who is my virtual assistant?

Our virtual assistants are all Oklahoma-based, vetted, background checked, trained, and managed by our team. Most virtual assistants are college-educated and skilled at helping in both business and personal aspects of our clients’ lives.

Do I get the same assistant every time?

You will have a primary assistant; however, you will also benefit from the entire LifeSquire team.

Can I communicate directly with my assistant?

Yes. The LifeSquire App puts you in direct communication with your personal assistant. You can communicate about each task through the app. We will also provide their direct cell phone and email address.

Do I give my credit card to the assistant directly?

No. We have your card stored securely on file at the home office. Instead, all of our employees have a company credit card to purchase items for you. We will reimburse our company and send you a weekly expense report.

Are the assistants your employees or contract workers?

Everyone is employed by LifeSquire and covered under our insurance and bond. All LifeSquire Assistants all sign non-competes and confidentiality agreements to work with us.

Can I split my payments and time between personal and business?

YES! Let us know how you would like services split, and we will take care of the rest.

General Questions

Where is the LifeSquire Headquarters located?

We are located at 1618 N Gatewood Ave, Oklahoma City, OK 73106.

How is LifeSquire different from other hiring services?

LifeSquire is the only assistant placement service that provides unparalleled and customized assistance for personal, business or virtual assistant needs.

What is the first step to signing up with LifeSquire?

You will schedule a complimentary consultation so we can determine your needs and how we can best meet them. Consultations typically last 30 minutes to an hour.

What payment methods do you accept?

We accept ACH or credit card payments. Credit card payments will have a 3% service charge.

What happens if I need help immediately?

Through the LifeSquire app, you can send out an S.O.S. This will send a notification to all of our assistants and the home office that you need help immediately. One of our assistants will accept the request and help you right then. When someone picks up the request, you will be notified.

Who do I contact if I run into a problem or issue?

Please contact our corporate office at (405) 889-4430 or toll-free at (844) 778-4731.

Which service is right for me?

Let our team of expert Squires help you find the assistant service to fit your needs!

Still Have Some Questions?

LifeSquire is ready to assist you!
LifeSquire White Logo
1618 North Gatewood Ave
Oklahoma City, OK 73106